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The diagnostic study tool is an effective approach to identify opportunities for improvement in various areas that are drivers for operational excellence. A traditional detailed road map takes approximately four weeks to deliver and covers all major areas of the operation at any given site, i.e. manufacturing and packaging, quality systems, QC, and material planning. The approach includes interviews, data collection, observations, value stream mapping, and provides a road map for improvement, all aligned with the company CPM.
The following chart outlines some of the drivers for operational excellence that are being evaluated during a diagnostic study.
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| Diagnostic Study Methodology |
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Site Level Assessment
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Road Map for Improvement
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Implementation
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- Interviews
- Brainstorming
- Value Stream Mapping
- Inventory Levels analysis
- Observations
- Benchmark
- Root Cause Analysis
- Review standards
- Data Collection & Data Analysis
- Information system overview throughout the supply chain (I.e., QMS, ERP, EDMS, LIMS)
- Review the current CPM/KPI
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Develop a detailed cross functional "road map" to improve the overall site performance, delivery consistency and cycle time
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- Facilitate cross functional teams, provide training and methodologies, help managing the change, track progress through agreed upon metrics and achieve and exceed agreed upon goals
- Establish process excellence building blocks for in-house continuous improvement.
- Make the results sustainable
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